FAQs

Frequently Asked Questions


At this time we only ship within the United States. We are a very small business and have limited stock until we (hopefully) grow enough to where we can offer international shipping. We truly apologize for any inconvenience.
If you need to make a change to your order, it is probably faster and more effective to email us so that we can hold your order from being fulfilled. We try to fulfill our orders as quickly as possible to avoid any unnecessary delay. Then we can give you instructions on how to add/remove/swap items in your order and how it will affect your shipping charges. If your order has already shipped, we apologize we're unable to change it at that point.
Unfortunately, we are unable to accept returns due to the nature of our products. In the case of mugs and t-shirts, they are printed to order, meaning they’re “custom” made for you, so returns are not accepted on those either. We truly apologize for any inconvenience.
Once your order has shipped you will be notified via email with a tracking number that you can use to track your shipment. The status of your order will be sent to you (also via email) as it passes from one stage to another. These statuses are:
  • Processing - Your order has been received and it is being put together for you.
  • Completed - Your order was shipped. The shipper tracking number (most likely USPS) will take over from here.
This happens when you add a mug and/or t-shirt to your order in addition to products we have in stock. Your custom t-shirts and mugs are shipped directly to you from our printing company; separately from all other products that ship directly from us. You’ll receive two shipments in these cases, and custom printing will take a few more days than regular products, so please be patient with us. If you didn’t order a mug or t-shirt and only received a partial order please contact us right away.
Please contact us right away so we can check with the carrier to see if it was marked as “delivered” in error or if it was delivered but is missing. If it is missing, you will most likely need to file a claim with USPS or your local Police Department if you believe the package was stolen from your porch. But, check with us first.
We take extra care in our packaging to avoid this, however, accidents happen. Please take a photo of the product AND the envelope/box it was shipped in and send it to us. If the damage was caused due to being packed improperly, the item(s) will be replaced or refunded. If the damage was from being mishandled during shipping, this will be evident by a damaged envelope/box and you will most likely have to file a claim with the USPS if it was caused by their carriers and not us.

We accept PayPal, credit cards, or cash if you see us  at a local event.  By law, local sales will incur tax charges. PayPal acts only as the secure payment processing tool, however, if you don't have a PayPal account or wish to pay with a credit or debit card, you will see that option in the PayPal payment window after clicking on “Buy Now” by PayPal. You do not need a PayPal account to make purchases.

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